Customer Service, Outreach Representative – Part-Time

Job Description:

• Conduct outbound calls to restaurants, bars, and hospitality businesses
• Introduce the healthcare membership program professionally
• Answer basic questions about the service and membership model
• Build rapport with business owners and decision-makers
• Assist in identifying potential member interest
• Help schedule follow-up calls or meetings when applicable
• Research businesses and identify decision-makers
• Gather and verify contact information
• Maintain organized lead and outreach records
• Update spreheets and internal tracking systems
• Document customer interactions and call outcomes

Requirements:

• Previous customer service experience required
• Some sales or outbound calling experience preferred
• Comfortable speaking confidently on the phone
• Strong communication and follow-up skills
• Adaptable and comfortable in startup-like environments
• Organized and detail-oriented
• Strong English communication skills.

Benefits:

• 550–650 USD/month, depending on the hours per month
• Competitive part-time base compensation
• Opportunity to help shape future commission structures
• Potential for long-term growth into a more sales-focused role