Inbound Insurance Sales Representative (Remote)

About the position

Every customer comes to us looking for a better, easier way to handle their insurance. As an Insurance Sales Representative, your mission is to deliver an exceptional, consultative experience that turns initial interest into long-term customer trust, matching each individual with the ideal coverage from Jerry’s panel of 55+ carrier partners.

Responsibilities

• Deliver standout customer experiences: Handle inbound calls for auto, home, motorcycle, and specialty insurance with high energy, patience, and genuine care.
• Educate and advocate: Go beyond standard answers to uncover savings or coverage gaps customers didn't know to look for, translating complex policy details into clear, easy-to-understand choices.
• Guide and bind: Craft tailored policy packages across our 55+ carrier partners and finalize coverage with ease.
• Navigate friction thoughtfully: Listen to customer hesitation with empathy, addressing concerns directly to ensure a smooth, transparent purchasing experience.
• Elevate the product: Act as the voice of the customer by sharing direct feedback with our product team to continuously refine our app and service offerings.

Requirements

• 2+ years of experience in sales, consultative account management, or high-touch service environments.
• Genuine empathy, warmth, and active listening skills.
• A true passion for helping people.
• Ability to manage competing priorities effortlessly while maintaining a high standard of service and attention to detail.

Benefits

• Medical, dental, vision insurance
• 401(k) match
• Paid time off
• Paid parental leave
• Wellness benefits