Part Time Evening and Weekends Customer Care Assistant

About the Role We’re looking for a friendly, motivated Customer Service Representative to join our growing support team. This role is ideal for someone who enjoys helping others, communicates clearly, and is looking to build a long-term career in customer service. You will handle customer enquiries across phone, email and live chat, ensuring every interaction is delivered with professionalism and care. Full training will be provided, and no previous experience is required—just the right attitude and willingness to learn. Respond to customer enquiries via phone, email and online chat Work closely with internal teams to support customer needs Follow company procedures and contribute to service improvements Ensure a positive customer experience with every interaction Basic IT proficiency (MS Office, email, CRM systems) Comprehensive training and ongoing development Opportunities for progression into senior support or team lead roles Employee assistance programme and wellbeing support Inclusive and supportive workplace culture Salary: GBP 10 - 13 per hour