Proactive 24/7 Customer Care Operations Lead

A major airline in the UK seeks a Customer Care Operations Manager to lead customer care initiatives and improve the passenger experience during disruptions. The role involves working within a 24/7 team to deliver proactive solutions and enhance customer service across all channels. Candidates should have a strong background in operational leadership and a commitment to a customer-centric approach. A collaborative mindset is essential to thrive in this dynamic environment. #J-18808-Ljbffr