Urgent Hiring for Call Center Executives

Job Details:

• Manager large amounts of inbound and outbound calls in a timely manner
• Follow communiocations “scripts” when handling different topics
• Identify customers need clarify information research every issue
• Transfer the calls to concerned technical team as per department and location.
• Keep records of all conversations, call completion report in our call center database in a comprehensible way.
• Fluent in english,Urdu/Hindi
• Familiar in ms office
• Need to be flexible with day night shift
• Diploma/Graduate degree